Cisco Blogs / Andrew Lach
Andrew Lach
MARKETING MANAGER
Marketing Management, Manufacturing Industry
Andrew Lach is a Marketing Manager at Cisco who is currently supporting the Global Retail Industry team as part of Cisco’s post-MBA Leadership Development Rotation Program (LDRP). This program is designed to expose its members to 4 different Cisco marketing groups over a period of 2 years. Over the past year, Andrew has held roles in Cisco’s Manufacturing Industry and Analyst Relations. In his current role with the retail team, Andrew is supporting National Retail Federation (NRF) activities, content development, and new product introductions.
Andrew brings a diverse background of 10 years of biotechnology experience to Cisco. His previous experience ranges from scientific research on the Human Genome Project at Harvard University to virtualization software product marketing at VMware. Andrew holds a Bachelor of Science in Biology from Vanderbilt University, a Masters in Management Information Systems from Harvard University and an MBA from Duke University. An east-coaster his entire life, Andrew is enjoying his new residence in California with his wife and newborn son.
Articles
Cisco NRF 2013 – Improve Customer Service with Remote Experts
In my previous blog, I walked you through the Cisco Remote Expert Smart Solution for Retail demo that I presented at NRF. This solution helps retailers catch, keep, and entice customers to buy and buy more.
This solution was explored in greater depth at NRF during our Big Ideas Session: Deliver Comp…
Cisco NRF 2013 — Cisco Remote Expert Smart Solution for Retail Demonstration
“Great show!” That’s what we’ve been hearing from retailers who visited Cisco’s booth and attended our Big Ideas Sessions at NRF 2013.
I led the demonstration of the Cisco Remote Expert Smart Solution for Retail in our booth. This solution transforms how you connect and interact with your customers.…
Cisco NRF 2013 – Preview of Cisco Remote Expert Smart Solution for Retail Demonstration
This is our fourth preview of what Cisco will be showcasing at the 102nd National Retail Federation Convention and Expo on January 14 and 15, 2013 in New York City.
At the Cisco booth, I will be hosting demonstrations of the Cisco Remote Expert Smart Solution for Retail. This solution offers a super…